Dean and his staff have been servicing our Home and Auto Insurance needs for several years. During that time we have had 5 teenage children start driving, growing into adult drivers. As you can imagine, having 5 teenagers driving we had several changes in insurance needs as well as a few accidents and incidents along the way. Dean, along with Jared, were always there to guide us and support us both administratively and personally. Myself and my older sons have first name relationships with Dean and Jared and call them with questions or for advice several times a year. The Dean Ballenger Agency is first class and recommend them to anyone who is looking for insurance needs with personal service and expertise.
I’m not easy to track down, but Ken was so patient with me and took time to wait for a time that worked for me. And then he explained our rates and the coverage we were getting. He saved us money AND increased our coverage. That’s pretty awesome. Thank you all for such a smooth process. Oh, and I’ll also add that I live an hour away from your offices, but Ken worked to get me set up online. Paperwork and all. Thank you!
I began looking for a local insurance agency in Westfield and found the Dean Ballenger Agency. They offer a variety of insurance company options. After an initial phone interview, Christian suggested the "best fit" for my home and auto insurance needs. We agreed and started a long term relationship. Great people to work with! Highly recommend reaching out to them and see if they can help you.