Dean is very accessible and caring. Love his approach. — William D., customer since 2017
I was very impressed with the service at the Dean Ballenger agency. Questions were answered promptly and we were given lots of options. I would highly recommend clients contacting Jared and the team!! — Ric S., customer since 2018
That you did the shopping to find us a great product at a good price — Steve F., customer since 2017
We have always received incredibly prompt, professional and personable service. Recently we add our newest driver to our policy, our teenage son, and the process could not have been smoother. Thank you for all of your great help and advice! — Matthew N., customer since 2014
Your team is very friendly and quick to response to emails and help answer all questions promptly. — Chris P., customer since 2010 You guys always get back to me the same day. Always answer any questions I have. Explain things in detail to make sure I understand. Very understanding and go above and beyond the job! — Danielle W., customer since 2017
Dean Ballenger has always put the customer first. We love how we have been treated and every question has been answered quickly. Jared has been wonderful to work with and will recommend anyone to this agency. — Matt H., customer since 2015
Dean and his staff do an outstanding job of determining what coverage is needed and then helping to find the best deal. Dean is the only insurance agent my family and I would ever use. — Dan B., customer since 2016
Really fast and friendly service. Made the whole process of getting new insurance very simple and pleasant. — Anna G., customer since 2018
Great Customer Service, it’s really above and beyond from any service received from past insurance agencies. — Charles W., customer since 2017
The thing that I love most is that you are local, so I can run by and actually meet with a live person if needed. And, I know that you are always looking out for better deals for us! — Ryan F., customer since 2015
Deans office takes customer service to a whole new level. No other service organization of any type that we’ve worked with is as responsive and quick to provide support. Exactly what an Insurance agent should be, providing help and support when you need it most! — Daniel H., customer since 2015
You guys did a really great job thank you! — Stephanie T., customer since 2017
Your service seems to come from the heart .That’s big with me .:) Your information is always very clear . I don’t trust a lot of people , you have been earning that since I have signed on with you . Thank You from my heart . Darnell — Customer since 2013
Jared and the Dean Ballenger Insurance Agency are always staying on top of our insurance policies and letting us know in advance when there is an expected change in our policy. We truly appreciate the top notch communication! — Chase C., customer since 2015
Jared makes me feel like a valued customer and always takes care of any questions or concerns about my policies. — Customer since 2016
Every time I call I get an immediate response and typically Dean himself is the one who answers my questions. — Customer since 2016
Great rates. Quick communication responses. — Customer since 2015
Jared listened to what coverages and deductibles I was asking for. Thank you. — Customer since 1990
Christian was great to deal with throughout, and made the switch very smooth for me, which is much appreciated! — Nichelle T., customer since 2018
Prompt service. — Customer since 2018
I have been with the Dean Ballenger Agency for over five years. They have been professional and their customer service is the best. They have always taken care of my insurance problems. — Customer since 2012
Calling your clients by name and quick responses to any questions — Donald A., customer since 2016
Always respond to my inquiries in a very timely manner — John Richard P., customer since 2015
You let me know you were there without being in my face. That to me is good business! Also you guys never made me feel like I was pestering you with my questions as they came to me. Thanks for the understanding and giving me space to make an educated decision. Margaret Mendoza — Margaret M., customer since 2017
The service and responsiveness is always great. Also, the ability to research & provide the most cost effective rates is superb. The savings compared to my previous insurance provider was astounding, and made the decision much easier to leave my former insurer whom I had a very good relationship and had been with for several years. — Ronald H., customer since 2017 Finding the best coverage for us in many insurance needs! Thanks Jared! — Rusty H., customer since 2015
Just great customer service and the right coverage at the right price. — Customer since 2014
Yes, I have recommended you to two neighbors already and then again on theNextdoor website for our local neighborhoods. The reason is because you and your staff were very professional and responsive to my insurance needs. You also saved me money and with better coverage.. — Larry (Joe) L., customer since 2018
Dean is an excellent Insurance professional, he cares for his clients and goes out of the way to make sure things are smooth and saves me a lot of time and money both on my personal Insurance. I switched from a large car insurance Co. to Deans agency for car and house and received better insurance, cheaper. We couldn’t be happier. — Eric M., customer since 2017
They took the time to explain and answer any questions I had. — Amy H., customer since 2017
Once I officially asked for a quote it happened very quickly and we were able to make the switch right away. — Shawn F., customer since 2017
Prompt service, professional, very service oriented, and competitive rates… Need I say more? Thank you! Diane — Customer since 2018
You have been professional, helpful, efficient, and thoughtful. You have offered good coverage and very competitive pricing for home and auto, and have provided clear answers to my questions. Thank you. — Ali S., customer since 2018
Jared was extremely knowledgeable and helpful in obtaining homeowners insurance for my new home. The process was quick and easy and I have already referred a friend to give him a call. Thanks for the great work. Keep it up! — Jessica D., customer since 2017
Good Knowledgeable , dependable Agency with good prices and company line Up…. — Jim W., customer since 2017
Got my prices down and even got me better coverage. Quick and easy process. — Chris W., customer since 2018
Friendly service, quick response time and the agency appears to be strongly committed to God and Country. — All of these factors have made us extremely happy with the Dean Ballenger Agency. — Customer since 1997
Dean is pleasant to interact with and he takes action quickly. He also communicates well. — Jonathan W.,customer since 2012
Dean finds me the BEST coverage for the BEST rate, offers me the BEST service, is CLOSE to where I live and is a NICE guy to deal with! Covers my HOUSE-BOAT-MOTORCYCLE SNOWMOBILE and he drives a FORD truck! — David D., customer since 2011
Your agency made us feel comfortable with the people we’re dealing with right from our initial contact. — Gregory P., customer since 2017
You were able to see us on short notice during the busy holiday season. — Customer since 2012 Excellent Customer Service.
Very easy to file a claim and follow-ups with you on your claim without you calling in asking about things. — Andrew H., customer since 2017
I thought I had an issue with paperless billing so I called your office and spoke to Brittany. She not only fixed the issue she followed up with an e mail to confirm the fix. I had the distinct impression that she cared, that is big. Thanks Brittany. — Dan K., customer since 2016
You build relationship with us and keep us up to date on our insurance needs. Plus you love Jesus and are just down the street. — Winston C., customer since 2016
Your staff is very responsive — Kristine H., customer since 2015
Super responsive, friendly, and faith-based. We were able to insure 2 cars and our home for the price of just the cars at our old insurance provider! — Seth H., customer since 2017
Always answers if I have a question or problem. So appreciate the friendly help. — Customer since 2015
I appreciate the prompt feedback when I call or email with a question. Either way, the response is friendly and quick. The Insurance rates are great as well, as we typically check rates every couple years and were happy to get a better rate with such a good company to work with. — Jeffrey G., customer since 2016
I got quick responses with all questions regarding my insurance coverage. — Cindy C., customer since 2016
Friendly, prompt service. Save me a few hundred dollars on Auto and H/O combined. Prompt replies to any inquiries regarding policy coverage questions. — Customer since 2015
Your team has been nothing but professional Happy Holidays — John C., customer since 2016
Very streamlined claim process and great communication! — Customer since 2016
Quick to respond and answer questions! Seamless process! — Customer since 2017
Always there to help us and answer our questions!!! — Customer since 2015
Appreciate all the followup you did when Jordan gotten into her accident and the case went to arbitration. So appreciated! — Customer since 2015
You are down to earth and easy to deal with. I know you have great integrity which is hard to find these days. — Zachary R., customer since 2015
The Ballenger Agency is not just an insurance brokerage but a Trusted Advisor. — David M., customer since 2017
Prompt reply Very helpful Personal service Friendly help Everything about Dean Ballenger Insurance Agency is incredible. I give it my highest recommendation — Garrett E., customer since 2015
I had been thinking about seeking quotes for some time. We had been with previous company for many years. I watched Jared play basketball in college and always appreciated how hard he worked. It made complete sense to reach out to him. He has been great to work with. He responds quickly, answers any questions you may have, and saved us a lot of money. We could not be happier with the service received and recommend highly. — Court F., customer since 2017
Great service with friendly, knowledgeable people who make you feel like friends. — Brett D., customer since 2016 Attention to detail, happily answered all questions. — Customer since 2017
You seem to be a caring friendly company, I like that — Orville (Wayne) J., customer since 2017
The transition of my Erie policies to the Ballenger agency was smooth and professionally handled. Dean made it easy to compare policies. So far, so good! — Customer since 1998
Quick response — Customer since 2017
I love your customer service, and all the great advice you have given me over the years. Your staff is awesome as well. Someone always gets back with me very quickly when I have a question. And I have saved hundreds of dollars every year over what I was paying with my other insurance company. — Melissa R., customer since 2015
Your response to my initial request was answered very quickly by Alex. When I had to correct my amount insured it was no problem. — John C., customer since 2017
Customer service is top notch. Always responsive and acts in the best interest of the customer. — Rob G., customer since 2015
Excellent service and good rates — Gayle S., customer since 2014 Very helpful with all my questions and very friendly staff! — Customer since 2017
Very good coverage, friendly and easy to do business with. — Scott D., customer since 2017
Jared is always quick to respond with quotes and an awesome person to deal with I have told a lot of people about the company and how much they are able to save by switching — Kurt R., customer since 2017 FRIENDLY STAFF — Customer since 2015
Jared was very easy to work with and kept me informed of every decision along the way! I was very pleased with his promptness and thoroughness through this entire transaction. I would highly recommend this to any new home buyers or anyone looking for insurance of any kind. Jared was like a personal shopper for insurance for me. — Customer since 2017
Alex and Jared were very helpful and got the information we needed in a timely fashion. Jared helped us get the right policies and at a good price. — Customer since 2017
Personalized attention to our policies. Agents in the office are able to answer my questions the first time we contact the branch. Everyone is friendly and responsive. We loved the welcome/thank you cards once we became customers. Such a thoughtful touch! My experience has been great and far superior to our previous insurance provider, State Farm. — Joseph G., customer since 2017
We are new to the agency. All of our needs were met satisfactorily. — Customer since 2017
Dean is very personable and was very responsive! Would recommend him to anyone looking for insurance! — Christopher J., customer since 2011
I was unhappy with my insurance provider due to increasing rates, so I spoke with Jared regarding possibly becoming a client of his. He was able to get my quote done within a short time period, check with me over the phone to get my thoughts, and write my policy – all in one afternoon. Very personable and made me feel comfortable during the process. — Customer since 2017
Excellent job of explaining options and assisting with claim. — Customer since 2016
Jared Lawrence always know how to answer any questions I have. I have referred many people to Jared and it seems like every time he is not only able to save them money but also increase their coverage! — Nick T., customer since 2016
Great customer service anytime or any day. — Colt C., customer since 2017
I was very pleased with my rep. I was only available through email and he accommodated that. He also completed my requests as asked (apples to apples) from my current quotes. He also gave me recommended quotes in Case I wanted better insurance. I have already recommended this insurance company to others. — Ellicia M., customer since 2017
Jared called me today like he said he would, he is very helpful & is wonderful to work with, as you all are. — Customer since 2017
Whenever I have needed to contact the agency with a question or request I have always been able to get a response in a timely manner. On top of that the staff is very friendly and helpful. — Dawn S., customer since 2013
I love how you gave options for businesses to help me with a flat and when I needed more assistance Dean came directly to the site. That has been the best customer care I have ever received from a service and insurance agency. I am so thankful for you guys and totally recommend you to all. — Sophia N., customer since 2016
Your team was very helpful getting everything set up for us when we needed it! We greatly appreciate everything that was done for us. — Customer since 2016
Gave me an amazing price. Very satisfied — Customer since 2017
I have known Dean for a few years, since he gave me my renters insurance. I knew that Dean was trustworthy and always looking it for my best interests. When the time came up to change car insurance Dean was the first person I thought of, and he did not disappoint. I was able to get better coverage and able to insure more cars. Dean will take your call and he calls you back… He is one with integrity. My wife and I could not be happier with our coverage.
Thank you Dean — David J., customer since 2011
Friendly, quick reply, great rates, care about their customers, best owner ever — Justin T., customer since 2015
We called to ask about purchasing a new car almost immediately we received a response. You were not only very informative but also very friendly and caring thank you so much. — William S., customer since 2016
I get great service and excellent prices from Dean and his team. — Customer since 2013
It simply boils down to customer service and being there when I have questions or concerns. They all have been great and efficient in getting back with me and helping me. — Kim S., customer since 2017
It doesn’t matter when, what time, or what I need; my phone calls are always answered and extremely fast satisfaction for what I need, even if I call for the same thing repeatedly. — Alan H., customer since 2015
We love it wouldn’t change a thing Dean is the best he is as crazy.— Terry L., customer since 2017
Personal service- good communication- responsiveness excellent when claims are made… — Customer since 2012
Dean Ballenger Agency really came through for me when I was shopping for a new insurance. The agency listened to my needs and were very prompt to find a great rate for my home and auto. Jared is very friendly and detailed and quick to answer my questions. I’m very happy I made to switch to the Ballenger agency. — Customer since 2017
Convenient, good solid coverage, very manageable on line! — Customer since 2016
Dean is very knowledgeable in the insurance world and is always looking to improve. We got great coverage at a great price. — Ben H., customer since 2015
You make the process of obtaining insurance very easy and you are very quick to respond. — Brad L., customer since 2013
Great work with honest people! — Gonzalo L., customer since 2017
You have been extremely easy to deal with, rather it be with my renters insurance or car insurance. You always make sure that we are getting the best rates possible. I always hated dealing with insurance companies in the past because it was always a hassle, dealing with you its simple and you get to the point. — Josh B., customer since 2015
Dean Ballenger and staff helped me with my insurance needs for my car and apartment seven years ago. Then, my kids started driving and with the additional cars, they helped me feel secured. When I bought a new house last year, I made sure Dean and staff was in board to get me the best insurance coverage for my home and vehicles. — Customer since 2010
I love knowing that Dean is a man of integrity who not only talks-the-talk, but walks-the-walk. — Mark C., customer since 2000
You’re there when I need questions answered. Quick and efficient. Even remember my birthday — Customer since 2015
Jared has been great in providing all the details and answers we have had. Great agent and has been very professional. Could not ask for better service. — Matt H., customer since 2015
Everything is done over email which saves me so much time! And everyone that I’ve worked with has been so friendly and easy to communicate with. I had an insurance lapse before working with you. No one judged me and they got me great rates. Others agencies weren’t even able to get me coverage let alone great rates! — Amy K., customer since 2015
Always available to help and super fast response time. — Customer since 2015
Great service in general — Robin C., customer since 2014
Always very responsive, and quotes are very quick. Very good customer service paired with the best rates and coverage around. — Charles W., customer since 2017
We just had our first experience with a claim through Dean Ballenger and Erie auto insurance. From beginning to end, a pleasure to work with both Dean and the Erie rep. Very satisfied. — Karl H., customer since 2012
Dean is always very responsive and friendly. He goes above what is expected. — William D., customer since 2017
Decided to explore other agent/carrier options in Q4 2016 after being with the same carrier for 10+ years. Wasn’t looking forward to the process and expected the process to be a painful. Was pleasantly surprised when I met with Dean’s team. Agent Jared assessed my current coverage and presented viable alternatives that provided expanded coverage for less than what I was paying previously. Friendly, local and responsive which is terrific! Scot Evers — Scot E., customer since 2016
Dean is a very conscience agent and always puts the needs of his client first. — Terry R., customer since 2015 I love being able to call or stop by at anytime to actually talk to a human being and get prompt service! — Ryan F., customer since 2015
Friendly staff and excellent service. This is my first time renting and living on my own. It was easy and hassle free to get insurance for my apartment and my car! — Customer since 2016
Dean is like family! I know that we are in good hands and a phone call away if an emergency arises. I recommend all family and clients to Dean and his team because I know they will treat them like family too! — Jared S., customer since 2013
Support, guidance and responsiveness of Dean’s office is far better than any other Ins agency we have ever worked with. — Daniel H., customer since 2015
When I called to set up my renter insurance everyone I talked to was so nice it was basically like talking to friends! Very informative! — Customer since 2016
You showed value, and integrity to me as a person trying to learn a new insurance program — Customer since 2017
Great customer service. Enthusiastic team. Delivered on everything stated and in a timely fashion. — Customer since 2017
Jared has taken care of me through a couple address changes and a wreck and is always nice on the phone and in person. I would recommend to anyone looking for the best deal on the best coverage! — Evan B., customer since 2015
Any time I have a question about my homeowners insurance or my auto insurance, I get a very prompt response back from Erie. They even returned my call while on vacation in Hawaii. Now that is terrific customer service! — Diana O., customer since 2011
Jared’s customer service is always fantastic! Jared Lawrence always goes above and beyond to assist my wife and I and proactively helps us with things that we were not even aware of needing. I don’t think we’ll ever use a different insurance agency! — Chase C., customer since 2015
Dean dovetails two main themes- helpful, local people you can talk to face to face, and also national insurance companies that provide great rates and service. — Customer since 2014
The team is very responsive. Last year when I had to file a claim for my roof, Dean and his staff helped me through the process. When the roofer was there to perform the initial damage inspection, Dean was there as well. I am very happy that my insurance coverage is with Dean. 🙂 — Customer since 2013
From my first time to get I went to your office to get a quote for my insurance, you and your staff has made me feel very welcome and that my business mattered to you. — Donald A., customer since 2016
Quick responses, professional and responsive agents — Kaylee J., customer since 2016
I knew you. You are the real person. — Customer since 2014
Professional, customer oriented service at extremely competitive rates. I regret I have not been with the Ballenger Agency before now. — Ronald H., customer since 2017
Timely customer service — Customer since 2015
I have known Dean for 20 some years and his integrity is 2nd to none! Absolutely the most honest and caring guy that I have had the pleasure of knowing! — Ernest S., customer since 2013
Great service and love the products they offer! — Kristin B., customer since 2017
Very pleasant to speak with. Straightforward and honest. Very knowledgeable about all aspects of the insurance world. — Gary C., customer since 2017
When we had water in our basement Dean was quick to come over and assess the situation. He even helped us with some of the work and provided us with tools to get the work done! That’s amazing! Thanks Dean. — Todd H., customer since 2015
I get responses to questions quickly. Easy to deal with and when I was looking for a new house you ran quotes for me. — Rebecca T., customer since 2012
Dean is a great guy with a high degree of integrity…Always fair with me ! — Jim W., customer since 2017
I had a mishap last fall (had a accident) the service i received was great everything was taken care of without any problems appreciated the courteous help and prompt response with my claim — John C., customer since 2016
When we first inquired about insurance, you looked over what we had and suggested another option. At the time it looked good and we went ahead with it. We did save some money but we haven’t looked at today’s options. We were greeted and taken care of in a quick and professional manner. — Customer since 2015
The personal service and having an office that is local for me is very important. Whenever I call the office I know exactly who I am speaking with and not an automated system or random person. Thank you for such great personal service — Julie S., customer since 2016
I appreciate that you are available, competitive with your quotes, honest about what’s best for me, and professional and friendly. I’ve never had a bad experience at any customer touch point everything is always well-handled! — Jason C., customer since 2014
Fast, friendly, knowledgeable service! Dean saved us a ton of money while increasing our coverages. Great guy and awesome team! — Cameron B., customer since 2017
Always excellent customer service, Dean and his Team care about his clients and always look for the best services and value for their clients. — Customer since 2010
Jared has always went the extra way to make sure we have what we need in a timely manner! Excellent company to protect your house and vehicles with! — Customer since 2017
Your agents are always so helpful when I call. No matter the question they are always very friendly and quick to get me the answers. But my favorite part is the time you take for the little things like remembering someones birthday always a nice touch. Thanks Everyone your Awesome!! — Customer since 2011
Friendly, informative staff. Quick responses. Know you gave me the best insurance package for my needs. — Customer since 2010
We have been very pleased with the organization and their responsiveness. They have always met our needs and also those of other members of our family that use Dean. We would highly recommend him. — Customer since 2008
Previously, I used the Internet to deal directly with the insurance companies. Upon my most current renewal, I decided to use the Dean Ballenger agency. And I’m very glad I did. They were able to find the coverage I needed at the price I wanted. All in a very easy to work with fashion. Communication was easy and frequent. Subsequent changes to my policy have been handled promptly with minimal effort on my part. Very pleased so far and plan to continue to recommend them to all. — Gary T., customer since 2016
Hi guys, thanks for the great support! Seems like every time I need help, Jared has the help or the answer for us right then. Great work! — Ryan E., customer since 2016
While I was on vacation last year one of my neighbors texted to say that a large pine tree had fallen on our fence following an especially nasty storm. Since I was out of the state and couldn’t get home quickly, I called Dean to ask if he could stop by the house to assess the damage. Within short order Dean called me back to let me know that the fence was relatively unscathed but the tree had been uprooted and would need to be removed. When I asked if that was something he could help me with since I was out of the state, Dean said he would arrange for a contractor he had worked with before to take care of it. By the time I got home the tree was gone, my yard was cleaned up, I came home relaxed and had a reasonable bill from the contractor. All thanks to Dean! — Customer since 2015
Reasonable response time to getting a quote returned to us. Followed thru to make sure we didn’t have any questions. — Andrew H., customer since 2017
For one you are a Christian based company, that’s huge, and with all the adjustments we have made in the last few months you guys have been right by out side, just like a good friend — Chris S., customer since 2016
Our relationship has been very quiet and that is a good thing. Hopefully it will continue this way. Whenever I have needed information, you have supplied it, what more can one ask? Thank You. — Dan K., customer since 2016
Responsive — Andy T., customer since 2013
Responsiveness, attentiveness to next steps and explanation of process. — Customer since 2012
Dean, stepped in during a stressful time and took charge . He is very customer service focused and does it very well! — Deborah S., customer since 2015
Fast and accurate information is always provided. Everyone is always very nice and eager to help. — Jason E., customer since 2012
You’re always very accessible and also helpful anytime I have questions. Your team is incredibly nice and prompt with their responses. Thank you for everything you do! — Abbey C., customer since 2016
Dean has always been available to answer any questions or concerns that I have had. — Customer since 2013 —
Dean O., customer since 2007
I’ve dealt with this agency for several years and refuse to go elsewhere. I’ve dealt directly with Dean and several other staff members and they’re very attentive, friendly, and most of all– competent. They really know what they’re doing. Very honest, and they have saved me a ton of money.! Highly recommend! — Jason C., customer since 2014
No GECKO’S- No VIRTUALL — David D., customer since 2011
I felt we were well informed on the insurance coverage selected. Jared responded immediately to any questions regarding coverage. — Cindy C., customer since 2016
Friendly staff. Competitive pricing. I appreciate the personal service and quick responses to my questions. — Jeffrey G., customer since 2016
We were customers for.less than two weeks, when we were forced to make two claims. We called and everything was handled professionally and promptly. — Allen P., customer since 2016
Great service when setting everything up. I had an accident and everything was handled quickly and easily. — Electa H., customer since 2016
Dean is honest and my friend, I don’t have time to deal with worrying about insurance and have all the faith Dean take care of my family’s best interests. — Ryan M., customer since 2016
Great customer service and assisted me the way I needed. I will be sure to refer — Patrick J., customer since 2017
Great rates great service and a good guy!! That’s Dean!!!! — Jon N., customer since 2016
Quick replies to questions — Customer since 2015
Dean is very responsive, friendly and thorough with our insurance needs. — John A., customer since 2013
Dean knows his stuff, and his personal connection with his clients is amazing. I have and will continue to recommend him to others! — Garrett E., customer since 2015
Great customer service. Friendly, responsive and always looking to improve our rates where possible. — Brett D., customer since 2016
Good coverage at a good price. Jared is a trustworthy young man and I appreciate how thorough he. — Gayle S., customer since 2014
When my basement recently flooded due to my sump pump and backup sump pump failure, Dean and Jason came to my house, moved my basement furniture, helped me pull back carpet, cut out wet padding and installed commercial-grade fans to dry out the basement. Dean kept in contact with me during the entire process. Dean told me to call him when the carpet is reinstalled and he will help me put my room back together. This is truly customer care to the max! I could not be more pleased with Dean and his staff. — Customer since 2014
I already recommend you to all my friends, and have recommended you several times on the Nextdoor website. I love the personal attention that you provide for your clients. I appreciate the clear explanation I have received every time I have called with a question. You, and your staff, provide excellent customer service. And you save me money over what I had been paying with Erie before I switched. — Melissa R., customer since 2015
I appreciate the personal touch and the recommendations that leave me feeling this agency has my best interest at heart. Dean Ballenger Agency is the first one I recommend to anyone looking for insurance needs. — Rob G., customer since 2015
You insured me at a reasonable rate and promptly. Thank you for your service. — Customer since 2017
Good Coverage , great price, and the Agent was super nice too! — Customer since 2017
Dean Ballenger’s Insurance Agency has been taking care of my home, life, and car insurance for years! Dean is great to work with! He is very knowledgeable and can help you determine what are the best coverages for you regardless the type of insurance. Dean and his Agency have always been very quick in responding to any questions or concerns I have had over the years! — Jeff M., customer since 2012
Very friendly and knowledgeable staff. Vert easy to work with. — Jeff B., customer since 2016
Jared was awesome! very professional and very helpful during the entire process would recommend to friends and family! — Kurt R., customer since 2017
We like having a local agent. Questions, concerns and any issues that come up are addressed quickly, this is much better than dealing with a customer service center. — John O., customer since 2012
Dean Ballenger’s Insurance Agency has always been a cut above the rest. He provided excellent support whenever we needed it and worked closely with us to get the most comprehensive coverage without spending extra on coverage we didn’t need. Working with Dean was a real neighborly experience and if I wasn’t moving across country, I’d still insure with Dean. — Thomas G., customer since 2011
Great communication and easy to work with. — Brian F., customer since 2015
Good coverage at good price, pretty simple. — Customer since 2014
Good communication is the key and we feel this agency is very good at this — Aaron L., customer since 2016
You came to our house to set up our insurance and keep in touch from time to time nice to know you are there if we need you. Thanks — William S., customer since 2016
Personal treatment. I love being able to call and speak directly to my agent about any question or issue. Options for insurance companies to get best coverage and price. — Customer since 2017
Always helpful when needed even during emergencies. — Alan H., customer since 2015
Loved the personal service of Dean meeting us face-to-face when we moved to the area! — Daniel D., customer since 2012
Friendly service – always available to help and a great value. — Holly G., customer since 2013
The company is easy to work with and gave me the best rate I could find. — Customer since 2015
Very responsive — Customer since 2016
Easy to talk to and very helpful. — Customer since 2016
Great staff to work with. Great people. — Arthur (AJ) S., customer since 2016
Dealing with Dean is like… dealing with a person! Besides finding the best plans and rates for my needs, Dean is great to work with. I feel like he’s an agent- for me! — Steven T., customer since 2014
Dean, you and your team are always on top of taking care of our insurance needs. Seeking out the best policy and price. And even coming out to jump start a dead battery! Can get any better than that. — Ben H., customer since 2015
Took care of any questions I had. Responded right away to any requests , such as sending over a verification to the BMV of financial responsibility, without having to ask twice. Services are prompt and efficient. — Susan E., customer since 2016
Dean and his staff has always helped me and my family with all our insurance needs. For more than half a decade now, starting from a renter’s insurance for our apartment in Westfield, then with teenage drivers and their cars when my kids started driving, up to now with a homeowner’s insurance for our new house, Dean took care of us and made sure we were all well protected. Dean has my trust and respect. He takes care of his customers and supports our community. I am more than happy to recommend him and his services. – – Dean Ballenger Agency Inc Anthony A. — Customer since 2010
Out of all the insurance agencies I have used in the past, I have never had an experience where you can tell that the people that your dealing with actually truly care. It’s not just about getting you to buy the insurance. — Customer since 2015
From the time we signed on with Ballenger to the few instances we have needed to actually use our coverage, everyone has been courteous, professional and extremely helpful. — Customer since 2014
Worked with 5/3 to resolve homeowners insurance issue. — Customer since 2016
I hope I got this right – It’s a 10! Yes, Recommend. — Steve H., customer since 2014
The Dean Ballenger Agency focuses on the critical aspects and the details of insurance. Often much can get overlooked when trying to protect your life’s assets and Dean Ballenger and his team are there to ensure that you’re covered for all of life’s necessities. If you want friendly and proactive service, reputable insurance providers and wise guidance though the often confusing world of insurance The Dean Ballenger Agency is the way to go. — Customer since 2015
Your local, I can call, email, or drop by if I need or want to…And you shop different insurance companies to help us find the best deal! I was with your company for less than a year when Jared called me up and told me he found a better deal for us and that we could change if we wanted. I couldn’t ask for more! — Ryan F., customer since 2015
I like how easy it was to get my insurance and get a good deal. — Customer since 2016
great attention to detail- made sure we have the best coverage with the lowest premiums for all our policies. greatly appreciate the personal service. immediate responses when I’ve had questions. Dean & staff are easily accessible. — Ward L., customer since 2017
They are like family! Dean is always a phone call away and I have 100% confidence that I am getting the best insurance with the best customer service by the best people. I would highly recommend Dean and his company to anyone. — Jared S., customer since 2013
Dean Ballenger Agency has not only saved us on our car and homeowners insurance premiums, they have provided much more support and guidance in 1 year than our previous agency did in 10 years! — Daniel H., customer since 2015
The customer service is always exceptional with the Dean Ballenger Agency! Jared Lawrence is also so helpful and very responsive whenever we have a question or concern. The price is great, and the people are great! There’s no other insurance agency we would rather be with! — Chase C., customer since 2015
Jared took care of me and got me the best coverage for my money. When involved in an accident last year they were quick to respond and get it resolved for me. Dean Ballenger Agency has been awesome with handling all of my insurance needs! — Evan B., customer since 2015
I am glad someone answers the phone when I call! I don’t like pressing buttons for computer responses like so many other companies. — Customer since 2016
Great attention to detail, and truly give a ‘personal touch’ approach from your business to your customer. — Customer since 2016
Amazing customer service. — Cameron F., customer since 2015
Since my first visit I felt very welcome and all the staff has been very responsive and helpful to take care of my questions. Keep up the great service. — Donald A., customer since 2016
very responsive, courteous, predictable and trustworthy — Myron G., customer since 2016
I was referred to you via friends and their referrals did not lead me astray! I have felt valued and cared for as costumer during all of my interactions with the Dean Ballenger Agency. You have always worked hard and efficiently to find me a reasonable quote for my insurance needs. The customer service is through the roof! — David C., customer since 2016
Honest and professional — Customer since 2015
“I’ve never had better (or even equal) service from an agent. Dean is one of the few people that
“I’ve never had better (or even equal) service from an agent. Dean is one of the few people that I would go out of my way to recommend. It seems like he is always available to answer my questions. I’ve emailed late in the evening expecting a response the next day only to get one within a few minutes. I’d give him 10 stars if that were an option.” C Phinney
“Had them as my primary insurer for the better part of a year now, and it’s been a great experience! They’re very helpful with any needs I’ve had and after shopping around they’re the best rates in the north Indy Area I could find!” – K. Stetler
“Dean was very responsive to my request. In fact, he always has been. But I’m building a new home and I had very competitive quote from Dean within 24 hours that just made me stop looking any further.” B. Schildknecht
“Dean was very good with keeping in contact with me and assistance with getting my policy set up and going. He was very courteous and answered all my questions. I would definitely recommend Dean!” T. Slay
“I’ve never been happier with my insurance rate and coverage. Dean has always been very responsive and treats me like an actual person as opposed to an account ID number. I can’t say that for any of the previous agencies I’ve used. Top notch service; quality staff!” R. Gantt
“Dean is awesome! He’s been easy to reach to answer questions and responds promptly! I really appreciate how he’s helped find the best plan for me.” B. Vellani
“This insurance agency goes above and beyond for all of their clients. I have worked in the customer service industry for 30 years and they are the best! The customer is their king and they will do everything they can to get you the best price in town. Dean is a great guy, very caring and very involved in the community, chamber of commerce and athletic department for Westfield Schools. His staff works hard every day to provide you the best service and fastest! When I switched insurance companies Dean saved me $400 and my new policy was cheaper and had much better coverage. Dean looks at every avenue to save you money!” L. McConnell
“My experience at Dean Ballenger Insurance Agency was awesome! I was in the market for a new insurance agency due to problems with my old insurance agency and Dean Ballenger Insurance Agency made it so easy to get started with and their rates were the best in the area when comparing to other insurance companies. Throughout the entire process, I was contacted to make sure I had the help I needed and every time I reached out, they answered very quickly. I would definitely recommend to anybody!” C. Comus
“What a great insurance company. So friendly and they really care about you and your family. Dean is a great guy that’s very easy to talk to and help you understand all the different policies. The rest of the staff is very friendly and if you have a question they always get a quick prompt answer when I email. Would never look anywhere else. Because I know I have found the best. Thank you” C. Petsel
“I received insurance through Dean when we lived in Indiana. Dean has always done the best job of taking care of our insurance needs. We recently moved out of state and were required to switch insurance providers. Dean asked if I would like to send him a copy of my new policy for him to check over to make sure we were covered. I did, he looked it over for us and made recommendations. Last night my car was hit by a drunk driver. I am so thankful that he looked over our policy to make sure we would be covered, even when it was of no benefit to him, he took care of us. Thank you Dean! We would not be able to afford this incident with minimal coverage.” L. Phillips
“Dean saved our Family a significant amount of money on our home and auto policies. High integrity individual that provides first class customer service. Anyone looking for a trusted insurance advisor who will do what is best for you and your Family, I strongly recommend that you contact Dean Ballenger” T. Julian
“I have had two occasions where I really needed help with an auto situation and Dean has stepped in both times and worked above and beyond normal expectations to see that I and my family were taken care of. He is not only an accomplished agent, but a trusted friend.” T. Gernand
“Dean is definitely a 5-star insurance agent. He has helped us through the maze of insurance for both home and auto for many years and provides outstanding customer service. Unfortunately we had a flooded basement, but Dean was there to help carry wet boxes out of there at 11pm! He is not only an outstanding professional, but a real quality guy.” L Byrne
“I used to have State Farm, but was under-insured and was over-paying. I work for PIA and wanted to go with an independent agent and had heard good things about Dean Ballenger Agency. So we switched over and saved a bunch and now have peace of mind knowing we are properly insured.”Z.Shugart
“I have (unfortunately) needed Dean Ballenger on a couple of occasions when involved in auto accidents. He was very responsive and made frustrating situations very easy to handle. Mr. Ballenger’s customer service is top-notch and we are extremely happy with the insurance coverage provided by Erie Insurance. Erie’s rates are very competitive and provide excellent coverage for our home and auto needs. I have chosen Dean Ballenger and Erie Insurance over other family friends and fraternity brothers that sell insurance because Mr. Ballenger has proven to be the best around when I have needed him.” K. Hurst”
“Working with Dean and his team has been great. I shopped around for quotes for home and auto insurance and spoke with several agents. Not only was I able to get the best coverage and rates from Dean, but I also got great service too. Added a life insurance policy as well. I have given out Dean’s contact information to a few people as they have been looking to new insurance policies and I will continue to do so.” R. Kuhl “
“Dean has provided many different types of insurance for our family, auto, business, and farm. Dean has shown even more Involvement when we really needed it, at the time of a claim. He is a great guy and is very involved in the local community as well. We are very happy to have chosen Dean Ballenger Insurance Agency.” S. Roudebush
“Dean Ballenger Insurance Agency is a great company. I signed up shortly after moving to Indiana from Alaska. In a mad dash to get a car so I could get to and from my new job, I kept running into issues (my out of state license and the fact that I had cancelled my previous insurance because I had sold my car in Alaska) Once I had the license issue taken care of Dean Ballenger made it so easy to get the policy that would work for me coverage wise and financially. I’ve had this insurance for over a year now and I love it. So far, it’s been much better than the State Farm insurance I had in AK. I would definitely recommend Dean Ballenger Insurance Agency to anyone looking for a good insurance company.” H. Glen
“Dean really helped me out when I was in a bind and needed insurance quickly. He has been nothing but helpful and available when I’ve needed his assistance and I’d recommend him and the Dean Ballenger Insurance Agency to anyone that has insurance needs.” D. Rodkey
“Always happy to help and quick to respond. Very personable. Dean makes you feel like family.” J. Bradburn
“Dean is a Great Guy I have known him for over five years and would highly recommend Dean Ballenger Insurance Agency” S. Julian
“We switched from State Farm and Dean saved us over 900 dollars on our auto insurance alone!” H. Fox-Welter
“Great guy and great agent!!!” M. Ellis
“Dependable Insurance – Dean Ballenger Insurance is dependable and trustworthy. It’s hard to know who to trust, what insurance to get, and actually be able to count on your agent. Dean Ballenger provides all of these things. He is honest, caring, and fair. He goes above the expectations and offers a helping hand with more than just your insurance needs. He truly is someone that cares that we all have the best insurance and peace of mind. His prices are competitive, you can still get a live voice to talk to and he never acts like you are a bother to help. I highly recommend Dean Ballenger Insurance!!! You won’t be disappointed.” JLCW
“Insurance at its Best – Dean Ballenger Agency has taken Insurance to the next level! Dean is very personable, professional, and seeks to give the best those he serves. My last agent always left me frustrated and confused. I had a hard time getting through to talk to a real person. But with Dean it is different; he is there to answer questions when you need him. Dean has been able to help me seek out a policy that fits my family’s needs.” larissarose86
“Dean Ballenger is the type of agent everyone wants, simply because he is constantly focused on the needs of his clients. His personable demeanor mixed with his ability to prepare his clients for the future make you feel like you are being taken care of by family. In this day and age, you need to know there is someone you can count on when things go wrong, and it’s a good feeling to be confident in Dean’s abilities to help you when it really matters.” P. Coraggio
“Dean Ballenger, Insurance Agent, is professional. Dean advised us when he saw shortfalls in our coverage and when we were over insured in other areas. The end result was better coverage and lowered costs! Dean’s customer service is impeccable! Referred several friends who also made Dean their Agent of choice!” D. Sullivan
“In all my dealings with Dean Ballenger, I have found him to be conscientious, professional and a pleasure to work with. He has great people skills and a true desire to give the best possible service to his clients. I highly recommend him for anyone’s insurance needs. B. Elliott
“Thanks Dean, for always being available to answer my questions about insurance. Your knowledge and expertise is helpful, and confidence-inspiring!” M. Russo
“Dean is an agent that truly cares about his clients overall protection from financial hardships created by losses. He takes great pride in developing an insurance program to give his clients peace of mind. You’ll love working with Dean as he is a man of high integrity” R. Vetter